Refund Policy

Last updated: 8 August 2026. This Refund Policy applies to paid Logicroute Hub educational programs purchased through our offline enrollment process. This website does not process checkout.

Eligibility

Self-paced digital courses are eligible for a full refund within 14 days of purchase if less than 20% of module videos or downloadable templates have been accessed. Cohort and facilitated seats (including Vault Architect workshops) are eligible for a full refund up to 7 days before the cohort start date.

Partial refunds

If you withdraw from a live cohort after it begins but before the midpoint, we may issue a partial refund of up to 40% of the tuition after deducting materials already delivered. After the midpoint, tuition is generally non-refundable except where required by law.

Non-refundable items

• Custom documentation reviews already completed
• Third-party exam or hardware costs you purchased separately
• Gift enrollments after the recipient has activated access

Refund process

Email support@logicroute-hub.digital with your full name, purchase date, program name, and reason. Include the invoice reference. We confirm eligibility within 5 business days (KST).

Processing time and method

Approved refunds are returned to the original payment method within 10–15 business days after approval. Bank timelines may add additional days for international cards.

Cancellation by Logicroute Hub

If we cancel a cohort, you may choose a full refund or transfer to a later date at no extra charge.

Exceptions

Mandatory consumer protections under Korean law take precedence where they grant broader rights. Suspected fraud, Terms violations, or chargebacks may pause refund handling pending review.

Contact for refund requests

Phone: +82-2-334-6951 · Email: support@logicroute-hub.digital · Related: Terms of Service, Contact.